Covid-19 Protection Framework – ORANGE

Operational Plan 

From 3 December 2021 New Zealand will be subject to new rules under the Covid Protection Framework (CPF) ‘traffic light’ system. Auckland will operate under a Red light from 3 December at least until the next review to take place on 13 December.

The NHHA will be a Vaccine Required Site from 3 December 2021 with the objective to be open and remain open for our members and guests in the safest possible environment. This plan is designed to guide the NHHA team and its customers on their areas of responsibility and obligations and will form part of the NHHA’s overall Covid Protection Framework.

This is not an exhaustive list of all tasks to be completed and makes some assumptions about activities that may or may not occur on site. Legislation, interpretation, and guidance provided to the NHHA is subject change and will impact operations and this plan accordingly.

 

Key Dates:

    • 17 November – My Vaccine Pass is made available to the public. NZ Vaccine Pass Verifier available to download.
    • 29 November – Cabinet confirms decision to move NZ into the new traffic light system. Auckland is set at Red at least until the next review
    • 2 December – At 11:59pm, New Zealand moves to the COVID-19 Protection Framework. Settings for the rest of New Zealand can be found via this link
    • 13 December – First review of traffic light status for regions
    • 15 December – People travelling out of Auckland will need to be fully vaccinated or have a negative test 72 hours prior to departure to visit other parts of the country. This requirement will remain in place at least until
    • 17 January 2022 – Review of restrictions for inter-regional travel across NZ

In the coming weeks, the Government will announce further information about testing, contact tracing, care in the community and social support for those who may get Covid-19 including when booster shots will be required. Detailed sector guidance under the CPF will be released from organisations like the Hospitality Association of NZ and Sport NZ. This document may be updated accordingly.

More Information – The COVID-19 Protection Framework | Unite against COVID-19 (covid19.govt.nz)

Vaccine Pass Requirements

The NHHA is required to adhere to relevant legislation and applicable CPF rules. Under CPF red setting, the NHHA administers “Organised Community Sport” defined as a “Gathering” and the whole of the NHC site is captured under “Clubrooms with hospitality offering” defined as “Hospitality” due to the NHC being a fully licensed venue inside the fence lines. At times it will also be running “Events” as defined by the CPF framework. In all scenarios Covid Vaccine Certificates/Covid Passes are required for the NHHA to operate fully and effectively. Click here for information on CPF settings and rules for sports organisations provided by Sport NZ.

Anyone who is eligible to be vaccinated who is unable or unwilling to provide their Vaccine Pass will be declined entry to the NHC.

You may be requested to provide proof of age for you or a child in your care, if they are thought to be over 12-years of age.

The NHHA remains a Vaccine Required Site at all levels of the CPF – Green, Amber, or Red. All persons entering the NHC must provide proof of vaccination status at all levels of the CPF. A valid Vaccine Pass must be scanned at a designated entry point to the NHC, currently via the northern gate entrance A, accessed from the northern carpark.

Individuals aged 12-years and 3-months and over are required to have their Vaccine Pass scanned including:

    • Staff
    • Players
    • Coaches
    • Administrators
    • Volunteers
    • Schools & their students
    • Board Members
    • Divisional Committee Members
    • Visitors
    • Contractors (plumbers, service agents)
    • Groundsman
    • Anyone else entering the site

Acceptable scanning – The only authorised tool for scanning a vaccine pass is the government approved NZ Pass Verifier app. Hardware devices (mobile phones) will be made available to personnel tasked with scanning individuals prior to entering the NHC. Staff with NHHA provided phones are required to download and install the app to scan in Vaccine Passes as required.

The Facility Manager will allocate mobile phones to use as scanning devices to be assigned to rostered employees prior to undertaking verifier duties. The Facility Manager will be responsible for allocation and returns, securing, and charging these devices.

Penalties – Under Covid-19 Response and related legislation, penalties for not verifying vaccine status are $15,000 per offence. Work Safe and NZ Police have both indicated they expect to undertake compliance spot checks. Failure to scan in a visitor is likely to be deemed serious misconduct and may lead to liability for fines and/or dismissal.


Entry Protocols

Under all scenarios Gate D (southern carpark entrance) will remain closed except for staff, and Gate A (north carpark) will remain open. The Jack Hinton Carpark in Rosedale Domain will be open to access Harbour 5 and the High Performance Centre (HPC).

The south carpark (Gate D) will operate solely for permanent employees and approved contractors and the gate must be closed at all times following entry. This is due to the entrance to the south end of the NHC not being configured for Vaccine Pass scanning. Staff will be pre-scanned and are responsible for scanning any guests or visitors under their care. The single access gate to the NHHA office will be fitted with a padlock. Staff will be issued keys and are required to close and lock the gate behind them.

Training will be provided to all staff assigned to Scanning Duties including how to manage a scenario where members or visitors either refuse to show/scan their Vaccine Pass or they become aggressive. In either scenario staff will be advised to:

  1. Withdraw from the interaction – not argue with the visitor
  2. Not attempt to restrain or block the visitor from entry if they are determined to enter
  3. Immediately contact a team leader/duty manager who will locate the visitor

A duty manager or member of NHHA staff will take appropriate action that may involve contacting police. If the person is a NHHA member, they may be referred to a judiciary hearing and liable to have their membership cancelled or suspended, and/or served with a trespass notice.

As situations and scenarios arise, this document and training procedures may be updated to reduce risk for our employees and volunteers, and/or improve the customer experience.

Security staff may be deployed as required.

Spectators are permitted under Orange due to the lack of zone limits. 

 

Entry Protocol Type A – Low Volume

This protocol takes advantage of staff already on site where the demand to scan is low. This protocol reduces staff requirements by ensuring all visitors enter through a single gate (Gate 1 adjacent to Carpark A), and where visitors are unlikely to move between assigned areas. Applies to anticipated volumes of less than 100pp on site.

This protocol is best suited for team trainings, academy sessions, youth programmes and smaller bookings. This protocol is NOT to be used to manage entries for high volume scenarios/competitions.

Site Entry Scan Location Person Responsible Hardware

Gate A / north carpark – enter via Gate 1 at the entrance to the north tunnel. All visitors enter via a single gate, Vaccine Passes scanned by staff related to the activity.

Exit through Gate C observing social distancing.

Gate 1, via entrance to north tunnel from north carpark. No direct access to Miller 3 or Harbour 4. Team Leader of the programme
or their delegate
NHHA team member to use NHHA
supplied device
For Turf 5 – entry via west pedestrian gate nearest the foot bridge At the west pedestrian gate Team Leader of the programme
or their delegate
NHHA team member to use NHHA supplied device

 

Entry Protocol Type B – High Volume

This protocol deals with high volume/high visitation periods to manage entry, vaccine pass scans, and exit safely and efficiently. This protocol has higher staff cost and places an emphasis on keeping more members flowing in to and out of the NHC.

This protocol maintains the focus on a single-entry point but opens two lanes for entry into the tunnel from the northern carpark and allows for at least two or more staff to scan vaccine passes utilising queue management systems if required.

Site Entry Scan Location Person Responsible Hardware

Staff or volunteers are assigned to the north entrance to the tunnel at a ratio of 2 scanners per 100pp/hour of rotation.

e.g. if we expect a rotation of 300 people per hour we will require 6 people scanning.

Exit will be through Gate C only. Gate C to have one staff/volunteer to manage people attempting to enter and encourage people to exit through this gate.

At entrance to north tunnel adjacent to the north carpark x 2 or more locations to process maximum number of people.

No direct access to Miller 3 or Harbour 4.

Facility Manager

High volume occasions require a high alert level for managers and staff to assist scanning or to 

trouble shoot if necessary.

NHHA team members to use NHHA supplied devices
For Turf 5 – entry via west pedestrian gate nearest the foot bridge Turf 5 at the west pedestrian gate Facility Manager or Team Leader of the programme or their delegate NHHA team member to use NHHA supplied device or delegate to utilise their own device

 

A – Competitions – School/Club/Youth

  Active Masks Strongly Recommended Distancing Zone Limits Spectators
Red Yes Yes, when not playing 1m when not playing 100 pp/zone No
Orange Yes Yes, when not playing 1m when not playing No Limits Yes
Green Yes Yes, when not playing N/A No Limits Yes

Vaccine scanning is required at all levels of participation except for those under 12-years and 3-months old.

The Facility Manager to decide entry protocols, the Competition Manager to manage communications to stakeholders.

B – Turf Bookings (Bubble)

  Active Masks Reccomended Distancing Zone Limits
Red No N/A N/A N/A
Orange No N/A N/A N/A
Green No N/A N/A N/A

Participants will need to provide proof of their vaccine status at the time of making bubble bookings. Terms and conditions will also need to be completed to ensure all accompanying visitors are vaccinated.

Unfortunately, the NHHA cannot offer ‘open to play’ options at this time due to the inability to provide Vaccine Pass scanning resources at all times. The NHHA will resume normal function as soon as possible to enable casual hockey for all members and clubs.

The Competitions team has primary responsibility for this activity.

C – Turf Bookings – Teams and Groups

  Active Masks Reccomended Distancing Zone Limits
Red Yes Yes, when not playing 1m when not playing 100 pp/zone
Orange Yes Yes, when not playing 1m when not playing No Limits
Green Yes Yes, when not playing 1m when not playing No Limits

When making the booking, users will confirm vaccine status of participants and where age appropriate will be required to produce a Vaccine Pass on entry.

Unfortunately, the NHHA cannot offer ‘open to play’ options at this time due to the inability to provide Vaccine Pass scanning resources at all times. The NHHA will resume normal function as soon as possible to enable casual hockey for all members and clubs.

The Facility Manager is responsible for specifying entry criteria and ensuring Vaccine Passes are scanned using one of the approved protocols. The Operations Manager is responsible for communicating to stakeholders.

D – Development Programmes

  Active Masks Strongly Recommended Distancing Zone Limits
Red Yes Yes, when not playing 1m when not playing 100 p/zone
Orange Yes Yes, when not playing 1m when not playing No Limits
Green Yes Yes, when not playing 1m when not playing No Limits

Participants will confirm vaccine status at the time of registration and where age appropriate will be required to produce a Vaccine Pass on entry.

The Facility Manager is responsible for specifying entry criteria and ensuring that all persons on site are vaccine-pass scanned using one of the approved protocols. The Hockey Development Manager is responsible for communicating to stakeholders.

 

E – Representative Campaigns

  Active Masks Strongly Recommended Distancing Zone Limits
Red Yes Yes, when not playing 1m when not playing 100 p/zone
Orange Yes Yes, when not playing 1m when not playing No Limits
Green Yes Yes, when not playing N/A No Limits

Participants will confirm vaccine status at the time of registration and where age appropriate will be required to produce a Vaccine Pass on entry.

The Facility Manager is responsible for specifying any entry criteria and ensuring that all persons on site are vaccine-pass scanned using one of the approved protocols. The Hockey Development Manager is responsible for communicating to stakeholders.

 

F – Community / Club Meetings

  Active Masks Strongly Recommended Distancing Zone Limits
Red Online* Yes, when not eating/drinking 1m 100 p/clubhouse
Orange Case by case* Yes, when not eating/drinking 1m 100 p/clubhouse
Green Yes Yes, when not eating/drinking N/A No Limits

The Facility Manager will take on a lead on compliance.

* To manage scanning member clubs (on a case-by-case basis) may be able to book meeting rooms but this may incur the cost of a staff member to be responsible for scanning.

 

G – Divisional Committee Meetings

  Active Masks Strongly Recommended Distancing Zone Limits
Red Online N/A 1m 100 pp/clubhouse
Orange Yes Yes 1m 100 pp/clubhouse
Green Yes Yes N/A No Limits

Divisional committee meetings can take place online and as such are specified to operate that way in Red. Under Red settings the NHHA is advised it should not bring people together due to increase risks. Under Orange and Green these meetings can happen on site with the use of masks and scanning.

 

H – Workshops and Competition Briefings

  Active Masks Strongly Recommended Distancing Zone Limits
Red Outside zone only N/A 1m 100 pp
Orange Yes Yes 1m 100 pp/clubhouse
Green Yes Yes N/A No Limits

These meetings can take place as specified under Red or Orange. Under Red levels we should not bring people together inside to avoid increased risk. Under Orange or Green these meetings can happen on site with the use of masks and scanning.

The activity manager or their delegate is responsible for compliance.

I – Tournaments/Festivals

  Active Masks Strongly Recommended Distancing Zone Limits
Red Yes Yes when not playing 1m, when not playing 100 pp/zone
Orange Yes Yes when not playing 1m, when not playing 100 pp/zone
Green Yes Yes when not playing N/A No Limits

Vaccine Passes are required for all to attend tournaments and festivals at the NHC. To achieve compliance draws and scheduling may be modified as needed.

The Facility Manager to decide entry protocols, the Competition Manager will communicate to stakeholders.

 

J – Clubhouse

  Active Masks Strongly Recommended Distancing Zone Limits
Red No Yes 1m 100 pp/clubhouse
Orange No Yes 1m 100 pp/clubhouse
Green Yes Encouraged N/A No Limits

As vaccine scanning takes place at specified entrances there is no need to scan vaccine passes to enter the Clubhouse. It is important to note that as the Clubhouse is an indoor venue, capacity is limited dependent on areas that share the same air conditioning. The whole of the internal structure of the NHC building being interconnected with common air conditioning, the NHC building is defined as a single zone with the applicable limits of 100pp to apply.

K – Village Green Hospitality

  Active Masks Strongly Recommended Distancing Zone Limits
Red Yes Yes 1m 100 pp/clubhouse
Orange Yes Yes 1m 100 pp/clubhouse
Green Yes Yes N/A No Limits

As vaccine scanning takes place at specified entrances there is no need to scan vaccine passes to enter the Village Green. Visitors to the Village Green will however be required to scan into that zone. The Village Green as a separate zone can accommodate up to 100pp that must be strictly enforced.

L – Clubhouse – Change rooms and Showers

  Active Masks Strongly Recommended Distancing Zone Limits
Red No Yes 1m 100 p/clubhouse
Orange No Yes 1M 100 p/clubhouse
Green Yes Encouraged 0M No Limits

The Change rooms at the NHC are closed for changing, team briefings or congregating for any reason. The change rooms also share air conditioning with the Clubhouse and so must share capacity constraints with the Clubhouse for a limit of 100pp for both spaces.

M – Clubhouse – Bathroom Facilities

  Active Masks Strongly Recommended Distancing Zone Limits
Red Case by case Yes 1M 100 p/clubhouse
Orange Case by case Yes 1M 100 p/clubhouse
Green Yes Encouraged 0M No Limits

The Facility Manager to decide entry protocols. Location scanning required to enter this area as a separate zone.

N – Clubhouse – Meetings & Functions (non-Hockey related)

  Active Masks Strongly Recommended Distancing Zone Limits
Red Yes Yes 1m 100 p/clubhouse
Orange Yes Yes 1m 100 p/clubhouse
Green Yes No N/A No Limits

As visitors can tightly managed for small functions and their requirements, the NHHA is comfortable that under all CPF levels it can operate commercial meetings and functions within applicable limits. Particular attention should be applied to the concurrence of use upstairs and downstairs to ensure we do not exceed gathering limits. Scanning will be undertaken at the entrance point to the site by the venue team.

O – Tenants

  Active Masks Strongly Recommended Distancing Zone Limits
Red Yes Yes 1m 100 pp/clubhouse
Orange Yes Yes 1m 100 pp/clubhouse
Green Yes No N/A No Limits

Where tenants exist within the NHC building they fall under the zone limit. Tenants are responsible for ensuring vaccine passes of all staff and visitors are scanned in under entry protocols designed with Venue Manager.

Particular attention will be given to the concurrence of upstairs and downstairs use to ensure applicable gathering limits are not exceeded. Scanning will be undertaken at the entrance point to the site by the venue team.